Virtual Practice Support Services
Communication Matters
Inbox Management
Let us organise, prioritise, and respond to your emails, ensuring a clutter-free inbox and prompt responses to important messages.
Business WhatsApp
Engage with your clients directly on a platform they use daily. We'll help you set up and manage your Business WhatsApp for efficient and personalised communication.
Custom Templates
Save time and maintain professionalism with custom-crafted email, message, and response templates tailored to your brand's tone and style.
Daily Check-ins
Never let a client wait. Our daily check-ins ensure timely follow-ups and responses, keeping your clients happy and your business running smoothly.
Money Matters
Weekly and Monthly Billing
We handle all your billing needs with insurance providers, ensuring a seamless and efficient process every time.
Preauthorisation Proof and Codes
Never worry about outdated authorisation codes again. We request preauthorisation proof and keep your records up to date, ensuring smooth claims processing.
Patient Liability Shortfalls
Custom-made templates make it easy to collect any outstanding patient liabilities, ensuring clarity and professionalism in every interaction.
Outstanding Treatment Plans
We follow up on open treatment plans by inviting clients back in for further care. A friendly reminder call can work wonders, not only for client satisfaction but also for your revenue, allowing you to reinvest in your skills, equipment, and the growth of your practice.
HR and Compliance Matters
Are you considering recruiting an clinical assistant to help manage your expanding clients, but unsure where to start? We handle the entire process for you, including:
- Creating a compelling job advert
- Pre-screening candidates through interviews
- Collecting all necessary compliance documents
- Arranging their first day of in-house training
Compliance for CQC-Registered Clinics
If you’re CQC registered, you know the challenges of staying on top of daily, weekly, monthly, and yearly compliance checks. Let us manage the mountain of paperwork and processes, ensuring you remain compliant and focused on providing exceptional care.
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